| You must call us if you want to schedule a new appointment or change your existing appointment | Do not include any questions, status update requests, or requests to change or reschedule your appointment with your e-mail as these inquiries will not be answered |
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| We have two types of appointments: and | While you will need to wait to speak with a customer service representative to book an appointment, we have added staff to handle the increased call volume, and updated our phone menus to help streamline the experience and reduce wait times |
Department of State.
| This change only impacts appointments at the U | Our passport agencies and centers offer two types of appointments: and Urgent Travel Service |
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| How do I cancel my appointment? gov for an external website that is not maintained by the U | Calling us will improve your ability to make an appointment in the following ways:• Department of State's 26 passport agencies and centers |
You cannot transfer your appointment to another customer.
| You must to make one of these appointments | PLEASE NOTE: Food or drinks except for water in a sealable bottle are not allowed in an agency |
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| You cannot transfer your appointment to another customer | state |
Our Locations• If you are not the true appointment holder, you will be turned away on the day of your appointment.
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