Once your reservation has been confirmed, you will receive a message on your phone with the reservation number and date | Tickets will be invalidated in the case of not attending to the train prior to its departure, and passengers will not be refunded for the ticket cost |
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Stay ahead with instant access to buying train tickets on the move, check-in online and save your ticket directly to our app | Customers are entitled to ask for a full ticket refund only if the trip was canceled by HHR, other options are non-refundable |
Cancel existing bookings by simply providing your Booking Number and your ID, mobile number or email address.
3If you are more than 3 people using a wheelchair, or there aren't enough wheelchair seats, you can travel using the regular seats and the staff will help you | SAR looks forward to welcoming you on board very soon |
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All of your passenger details are securely stored with SAR | Please check the measurements of your chair, to make sure it fits on the wheelchair bay: |
Please note that the wheelchair bay is located on the business coach, and all the passengers in the booking must travel in the same class.